Home Forums Consulting – Business WordPress Theme Create a Token problem

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This topic contains 14 replies, has 10 voices, and was last updated by  Axel 1 month ago.

Viewing 15 posts - 1 through 15 (of 15 total)
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  • #4105

    Abeer
    Member

    I have uploaded the theme successfully with all plugins activated but unable to import demo data due to this TOKEN thing
    I have tried many times to generate a token but whenever I clicked onto the link it shows me the screen of envato market account with a text CREATING A TOKEN and then after some seconds redirect to account profile page
    Kindly resolve the issue

    #4107

    Baxter
    Keymaster

    Hi,

    First, you need to authorize on Envato Markethttps://account.envato.com/sign_in?to=envato-api and after this go to generate token system – https://build.envato.com/create-token/?purchase:download=t&purchase:verify=t&purchase:list=t. It should work without problems.

    Regards

    #4280

    Kristy
    Member

    Hi – I am also having the same issue with generating a token. I am repeatedly taken to an Envato login page where I enter my username and then it doesn’t take me anywhere after that. I get the following error in WordPress: Please make sure you have purchased this theme with the account you registered current token. Help would be good – and some revised instructions as it looks like many people excited after purchasing your theme are hitting this obstacle.

    #4281

    Kristy
    Member

    Hello – please ignore my request, it’s an Envato issue and I’m contacting them. Thanks 😀

    #4284

    Axel
    Moderator

    Hi Kristy,

    Please feel free to contact us if there would any difficulties else.

    Regards

    #4285

    Kalps
    Member

    Hi

    We too are having this issue. Kindly help us resolve at the earliest.

    Thanks
    Kalpesh

    #4288

    Axel
    Moderator

    Hi Kalps,

    Please try to check all checkboxes on token creation page. It should solve the problem.

    Regards

    #5041

    Imtiyaz
    Member

    what are the alternative way to import the demo data without generating token, like using the product licence key?

    #5043

    Felix
    Moderator

    Hi Imtiyaz,
    Unfortunately, there is no possibility to do it without activating the theme.
    Regards

    #5639

    hugo
    Member

    Good morning
    I already bought and installed the Motors Theme in WordPress.
    When I press the Create a Token button I’m redirected to the Envato Account to introduce my username to receive a link in my email.
    I already confirmed that I’m logged in and introduced several times my username. I get a screen confirming that “As Envato Account confirmation link has been emailed to you, follow the link in the email to continue.” but the link never arrives!
    How can I proceed?

    Hugosite82

    #5640

    Baxter
    Keymaster

    Hi,

    Seems the account which you are using is created from another location (IP). Please contact Envato Help team and clarify your problems with the TOKEN build system.

    regards

    #6102

    Hi

    I also have the same problem. Error message is:

    Please make sure you have purchased this theme with the account you registered current token

    I am logged into the correct account on Envarto market

    I have checked all the boxes on the “create a token” page

    I have copied and pasted the token key into my wordpress product registration pag

    I have repeated the steps above without resolution.

    How can I resolve this issue?

    Thanks
    Paul

    #6103

    Felix
    Moderator

    Hi Paul,
    Please create a ticket with your site credentials including the token key and our support engineers will check it for you.

    regards

    #6105

    Phil Masi
    Member

    Just for the record, I’m having the same problem registering with the Token.

    I’m receiving 2 different errors:

    Theme Registration Error: Underfined error!

    and

    Please make sure you have purchased this theme with the account you registered current token

    – logged into Envato
    – token has all necessary checkboxes

    Just submitted a support ticket.

    #6106

    Axel
    Moderator

    Hi Phil Masi,

    Please check our reply in your support ticket.

    Regards

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