Home Forums Transcargo – Transport WordPress Theme Contact Form not working

This topic contains 1 reply, has 2 voices, and was last updated by  Axel 10 months, 1 week ago.

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  • #3557

    Matt
    Member

    Hello, I am trying to get the request a quote form to work,

    I keep getting an error saying “sender email address does not belong to site domain”

    http://prnt.sc/el1y8t

    I am not sure what I am doing wrong.

    just to test it,
    I set to: to my email

    and from: to the email the user entered.

    I tried many combinations but still get the same error.

    Any help would be appreciated thank you!

    #3567

    Axel
    Moderator

    Hi,

    You need to use email address with your site domain name and add it to From field. As email will be sent from your site and is not an Email field where users need to insert their emails. User’s email address will be displayed in your incoming email instead of [your-email] mail tag. Here is a related manual – https://contactform7.com/setting-up-mail/.

    Regards

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