Home Forums Motors – Car Dealer WordPress Theme Cash on Delivery, Subscription is Active

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This topic contains 3 replies, has 3 voices, and was last updated by  Baxter 2 months, 2 weeks ago.

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  • #5581

    Essam
    Member

    Hello,

    I have the following situation: (hope you can help)
    Made a subscription product.
    Made the subscription as (virtual). so the user wont have to add address details.
    Made the only payment option is COD(cash on delivery).

    Now when I add the item and purchase it.
    Order will be as “processing” but the subscription will directly change to “active”, despite the fact that the order isn’t paid yet.

    The question..!
    How to make the subscription change to active only when I make the order complete???

    here’s some screenshots that might help.
    Transactions screenshot
    Subscription details screenshot
    Order details screenshot

    Thank you for your time,
    Essam,

    #5587

    Axel
    Moderator

    Hi,

    Please create a ticket with your site credentials and we will check your settings.

    Regards

    #5595

    Essam
    Member

    Hi Axel,

    Please follow up on this ticket (#11449)

    thank you,
    Essam,

    #5598

    Baxter
    Keymaster

    Hi,
    If you are using Cash on Delivery method, Woocommerce payment cannot be approved automatically. So you need to approve (proceed) the order automatically – https://docs.woocommerce.com/document/managing-orders/.
    regards

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