Hey, thanks for purchasing one of our premium files! If you’re having trouble getting setup, we’ll do our best to answer your queries as soon as possible. The bulk of our team is based in the UK (GMT) so please be aware of any time difference. Support covers getting setup, trouble using any features, and bug fixes. Regretfully we cannot provide support for modifications or 3rd party plugins.
Hey I'm interested in your happy child theme and was wondering if you guys are for hire to do some small custom work on it.
For example for "Team Member" instead of using the hover over to display social profiles I would like for you to be able to click on it and a pop up bio to appear.
Let me know if your interested.
Hi there! Thank you for your message. We will add this feature at the next update. Regards, Olga
can the champion theme be configured to receive auto updates of live league table and scores through sportspress or similar without me having to type scores or league tables in manually every game?
Hi there! Sportpress does not provide this feature. Regards, Olga
I bought the Saint Church theme from Envato a year ago. Finally doing more with the church and had some questions on how to get the Latest Event above the slider.
Hi there! Thank you for purchase. We will add this feature in the next update soon. Regards, Olga
How I do a static page in the happy child theme? I want do how the demo of this link :http://stylemixthemes.com/demo/happychildwp.
Please, help-me fast! I need finish a school's site with this theme, give-me the codes the static page or give a link with a tutorial to do it!!! Thank you!
Hi there! Thank you for purchase. Go to Appearance->Reading and set the static home page there. Regards, Olga
how is a "recurring" event set up in Revive?
Hi there! The must not be any conflicts with the upgrade. Let me know if you will need our assistance again. Regards, Olga
I recently purchased Graceland: Responsive Church & Charity Wordpress Theme. I am in desperate need of how to things step by step in greater details than documentation that was provide with. If I could have the step by step instructions for the events page and donation page. Better yet if you all could create a tutorial or video tutorial for each page on the live preview for this theme that would be great.
Hi there, dear Eugene. Unfortunately we hane not the video for this Theme yet. You can only see the manual in the main archive. If you would have any questions, please submit a ticket with you admin panel access and our developers will set the website for you for free. Regards, Olga
Hello I have a question about "Happy child" wordpress template:
1. Can I add another sub-menu in the main menu? Now, with "Home" is their 6
2. If I buy this template, will you help me to install it?
Hi there, Max! 1.Yes, you can add any sub-menus as you need for your website. 2.Yes, we offer installing manual video and also free support if needed. Regards and enjoy purchasing, Olga
Hello, I bought happychild and am having trouble. I could not make the import of the slider and also the scroll bar does not appear. I do not know what's going on. To access: http://elevadoa3.com.br/alfabeto/wordpress/
Hi there! Thank you for your message. Our developers will solve the problems asap. Regards, Olga
Hello- I just purchased the Revive theme. I know that the Live Composer is a separate part of the theme, but I thought maybe you could point me in the right direction on how to get it to work. I click on the Live Composer button on a page, and none of the Live Composer parts show up on the page to be able to edit. What am I missing?
Hi again, Jamie! Sent the answer by e-mail. Regards, Olga
Need help with new Champions WP theme.
Hi there, dear Bill! Can you please send me your URL and admin panel access to firstname.lastname@example.org Regards, Olga
Happy Child theme.
After setting up the theme as shown in the video posted my webpage does not load and keeps waiting (showing flowery symbol moving in circular motion with red background) any idea what is wrong?
This is the web address.
Hi there! The speed of loading the website depends on your server. Please, send your admin panel access to email@example.com and we will check it. Regards, Olga
after attempting to import the demo data, everything on my site has gone crazy...please help
Hi there! Please, send me your URL and admin panel access to firstname.lastname@example.org Regards, Olga
What file do I select and upload and from where? I am unable to find happychildkindergarten.xml as shown in the video at 4:38.
Hi there! I've sent you the XML file for your Theme. If you will need any help, please, let me know. Regards, Olga
I just bought the Graceland theme and am trying to import the demo content but am getting a 500 internal server error when following the steps.
Answered by e-mail
Hello. As I can remove the header (text and image) of the home page? I get rid of Header Background to be like the Demo: Home Page.
You can see: http://cesww.org/
Thanks for you time!
Egit page->Go to admin panel and you will see the feature of hiding the header in the right side. Go to Customizer->Header to remove the backhround image. REgards, Olga
i'm trying to submit a ticket and it says that I don't have permission to do this.
My client purchased the theme and I am the webmaster. would this be why? I have the theme forest purchase code, but I created an account with you (stylemix) under my email address, not the client that purchased it.
Hi there! I can't stand why you can't submit a ticket. You can direct your requests at email@example.com Regards, Olga
What is size of header image
Hi there. The header image size is 1920x170px
I purchase happychild from you. After installing the Theme there was a problem in the admin's panel - editor TinyMCE not loaded. Displays white text on a white background and buttons Visual and Text do not work .
We can provide access for debugging if anyone wants to try it.
Hi there! Can you please submit a ticket at http://stylemixthemes.com/ and send us you admin panel access. Regards, Olga
I'm interested in the Happychild and would like to know if the live demo example pictures are included.
Yes, we bought all the pictures in live preview and they are added to the demo content for you.
I found your Graceland theme, it looks realy good.
Now I have a question. Do you have a demo mode, or can you create for me a subdomain, where can I try, that this theme is great for our non-profit organization? (Where Can I see the dashboard, can change settings, etc.)
Hi there! You can see live preview ant try editor here http://stylemixthemes.com/demo/gracelandwp. Hope you will like it. Regards, Olga