Hey, thanks for purchasing one of our premium files! If you’re having trouble getting setup, we’ll do our best to answer your queries as soon as possible. Support covers getting setup, trouble using any features, and bug fixes. Regretfully we cannot provide support for modifications or 3rd party plugins.
- I bought the Dent-All theme but it has no visualcomposer plugin included, how to get it ?
Hi, You can install all required plugins through Appearance -> Install Plugins. Regards
- The last time, I wrote you about a problem that I had with a template that I bought on theme forest " Graceland " . the problem was with the submenus . Thank you for your help but the problem is not solved completely because the arrow pointing to the right and menu turns to the left , normally the submenu should take the direction of arrows . you can better understand me thanks to link that I include in this message : "http://www.egliseunah.org/home/wp-content/uploads/2015/05/menu.jpg". Then I discovered another problem with the "sidebar " : right, center and others that I created does not work on the website. I have difficulties to solve these problem in the file editor and other parameter. thank you for your help this time again. Thanks for your support.
Hi, Jeremy, we'll take a look at that. Can you prompt where do I have you wp-admin and ftp details?
- Good evening,I purchased your theme "Amber" but unfortunately I cannot adjust the appearance options! It is always loading and loading again. I cleared my cache and tried out another theme and found out that it has to do with theme "Amber". Can you please help me?Thank you!
Dear ALisha, you are right! We saw this issue as well and issuing an update fixing this issue today. You will get a notifications from Themeforest. Sorry for the inconvenience and thanks for being with us!regards
i purchased your theme bon appetit. How can i sort the dishes and how can i implement different sizes like small pizza and large pizza
Dear Cengiz, hello there! Thanks a lot for the purchase and sending your message here. At the latest version of the Theme you can sort the dishes a way you need it. Please, update the Theme at your website and enjoy new modules named STM Dishes - Tabs, STM Dishes - Columns, STM Dishes - Anchor, STM Dishes - Grid STM Dishes - Large, STM Dishes - TIles allowing creation the dishes and sorting them for your website needs. Kindly regards and best wishes, Olga
I bought a graceland theme via themeforest and in the menu of my website, I want to put a sub-menu shifted or move to the left or right, I do not find options in the theme to do it. Help me please.
I am about to finish, but I have this problem.
Dear Jeremie, hello there! Thanks a lot for the purchase at first and sending your message here. For resolving the submenu issue you should go to your style.css file and set 100% for "left" line 162. Please let me know if you will need our assistance. Kind regards and best wishes, Olga