Hey, thanks for purchasing one of our premium files! If you’re having trouble getting setup, we’ll do our best to answer your queries as soon as possible. The bulk of our team is based in the UK (GMT) so please be aware of any time difference. Support covers getting setup, trouble using any features, and bug fixes. Regretfully we cannot provide support for modifications or 3rd party plugins.
When we click on a page, appears loading page.
I wonder how to change it … I Need to change the image of the flower!
Hi there, dear Frank! If you would like to change the uploading logo, you should do it at customizer. You can also remove it there. Regards, Olga
How do I get in touch with you The Revive Demo just stalls out and the loading icon spins forever and it does not load. I want a quote on taking a site I made on WIX and having you convert it to Revive or 1 close to what I have already done. Text or call 323 578 5298 Bill C
Hi, dear Bill! Could you please, send us your credentials for checking out your website and properly installing all the demo for you for free. Kindly regards and best wishes, Olga
I had alot of problems with your theme The Changes. I previously had contact with email@example.com. I have a few things that I need help with before launch. But I don't get any answer any more. Can you get me in touch with someone available?
Hi there, dear Teresa! Thank you for staying with us. Please, be patient and I will inform you at once the problem will be solved asap. Kindly regards and best wishes, Olga
The .txt backup file to import the demo menu does not work with Mega Main Menu. Please email me a copy of the correct .txt backup file for the Happy Child Kindergarten theme.
Hi there dear Max! Please, check you e-mail. Kink regards and best wishes, Olga
Hey, I want to ask if the theme (Champion - Soccer & Football) is supporting Arabic Language ,
if not, what can we do in order to apply arabic text on the site?
Hi there, dear Nader Ibrahim! Unfortunately our Theme does not support Arabic Language. We will fix it at the next update. Kindly regards, Stylemix Themes Team
I'm about to buy you template:
Please tell me if the fonts in this template contain diacritical polish signs such as "ś,ć,ę,ó,ż,ź,ą,ś,ł,ń?
Waiting for your responce,
Hi there, dear Dominik! Thank you for choosing our Theme, glad you like it. You shouldn't have any problems with that font. Kindly regards, Olga
Hi. I recently purchased the Happy Child theme and I would like to get it to look like the Kindergarden demo. Can you please provide some help in doing so. Thanks.
Hi there, dear Dan! Thank you for purchase. Sure, you can see the video manual here http://youtu.be/TtgLmUuL3-s Or just send us your admin panel access to set it for you for free. Kindly regards and best wishes, Olga
The parent theme could not be found. You will need to install the parent theme, happychild, before you can use this child theme. Newbie to wordpress.. but can't seem to locate a parent file in any of the downloads. Help!
Hi there, dear Roy! Thank you for choosing our Theme, but it seems you have some problems with it? That is not child Theme at the main file. The main Theme's name is "Happy child". Could you please check or send us your admin panel access to recognize the problem? Kindly regards and best wishes, Olga
Something seems to be wrong with the installation of Champion. For instance I can't upload a logo, the old one always is left.
I have uploaded the demo content but many things looks weird. The content on the main (home) page isn't not sorted in columns (next match, fixtures etc) and I'm not able to change this no matter what I do. The slider on top isn't correct. The text isn't formatted as they should. Something wrong with CSS here?
I really like the theme but many things doesn't work so please help me. I have tried to reinstall both wordpress, theme and all plugins three time but I have the same problems. Even deleted the databases to begin from scratch.
Hi again, dear John! Have already sent an e-mail. Regards, OLga
I have two questions:
1. Where can I get the purchase code for the integrated visual composer? It doesn't work by theme purchase code (Champion Theme).
2. My Live Customizer does not work. I can only edit the widgets. What can I do? Best regards and merry christmas... :)
Hi there! We use the extended (developers) license of Visual Composer and Extensions, but we are not allowed to share it. But each customer can use the plugin without the license code as well just it the updates will be disabled. But we need to release the theme update on Themeforest each time the plugins are updated – so you will be able to update your theme then. You can send us your admin panel access to see your website and recognize the issue. REgards, Olga firstname.lastname@example.org
Hey I'm interested in your happy child theme and was wondering if you guys are for hire to do some small custom work on it.
For example for "Team Member" instead of using the hover over to display social profiles I would like for you to be able to click on it and a pop up bio to appear.
Let me know if your interested.
Hi there! Thank you for your message. We will add this feature at the next update. Regards, Olga
can the champion theme be configured to receive auto updates of live league table and scores through sportspress or similar without me having to type scores or league tables in manually every game?
Hi there! Sportpress does not provide this feature. Regards, Olga
I bought the Saint Church theme from Envato a year ago. Finally doing more with the church and had some questions on how to get the Latest Event above the slider.
Hi there! Thank you for purchase. We will add this feature in the next update soon. Regards, Olga
How I do a static page in the happy child theme? I want do how the demo of this link :http://stylemixthemes.com/demo/happychildwp.
Please, help-me fast! I need finish a school's site with this theme, give-me the codes the static page or give a link with a tutorial to do it!!! Thank you!
Hi there! Thank you for purchase. Go to Appearance->Reading and set the static home page there. Regards, Olga
how is a "recurring" event set up in Revive?
Hi there! The must not be any conflicts with the upgrade. Let me know if you will need our assistance again. Regards, Olga
I recently purchased Graceland: Responsive Church & Charity Wordpress Theme. I am in desperate need of how to things step by step in greater details than documentation that was provide with. If I could have the step by step instructions for the events page and donation page. Better yet if you all could create a tutorial or video tutorial for each page on the live preview for this theme that would be great.
Hi there, dear Eugene. Unfortunately we hane not the video for this Theme yet. You can only see the manual in the main archive. If you would have any questions, please submit a ticket with you admin panel access and our developers will set the website for you for free. Regards, Olga
Hello I have a question about "Happy child" wordpress template:
1. Can I add another sub-menu in the main menu? Now, with "Home" is their 6
2. If I buy this template, will you help me to install it?
Hi there, Max! 1.Yes, you can add any sub-menus as you need for your website. 2.Yes, we offer installing manual video and also free support if needed. Regards and enjoy purchasing, Olga
Hello, I bought happychild and am having trouble. I could not make the import of the slider and also the scroll bar does not appear. I do not know what's going on. To access: http://elevadoa3.com.br/alfabeto/wordpress/
Hi there! Thank you for your message. Our developers will solve the problems asap. Regards, Olga
Hello- I just purchased the Revive theme. I know that the Live Composer is a separate part of the theme, but I thought maybe you could point me in the right direction on how to get it to work. I click on the Live Composer button on a page, and none of the Live Composer parts show up on the page to be able to edit. What am I missing?
Hi again, Jamie! Sent the answer by e-mail. Regards, Olga
Need help with new Champions WP theme.
Hi there, dear Bill! Can you please send me your URL and admin panel access to email@example.com Regards, Olga